Frequently asked questions
How much is shipping?
We offer a 10$ flat cost shipping on orders below 79$.
How can I pay?
At Nuts Box, we require prepayments, even though we love you and care for you. You can pay with Credit or through paypal. Both are easy as 1-2-3!
How long will my order take to arrive?
We ship your orders as soon as you pay! To make sure that your goodies stay fresh, we hustle to send them the fastest possible. After all, your satisfaction is our number one priority. Orders usually take 1-3 days to arrive in Canada, and 3-5 days to arrive in the US.
Are your products good?
YES!! We have the best products on the market. They are fresh, hand roasted and simply delicious. Try them, you wont regret it!
I dont like what I received, what's your return policy?
You want to return something? Are you NUTS? Just kidding!!! If you don't like something, please please please tell us immediately. Our goal is to make you happy and fix things for both today and tomorrow and we will strive to do everything in our power to make things right. If you want to return something, just contact us first and we will take appropriate action to replace/exchange/refund or whatever it takes to make you happy. We do however ask you to contact us ASAP (preferably within a week of receiving your goodies) so we can jump on things considering the perishable nature of our products. Returns and exchanges may be subject to a restocking fee.
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